Every customer, in one record you can trust
The same person buys at the counter on Monday, orders online on Thursday and comments on Instagram over the weekend. In aiever that is one customer, because mobile number is the identity.
- Mobile number is the primary key across every connected platform
- Purchase history, loyalty ledger and message log on one screen
- Import from spreadsheets, sync from webhooks, or both
What Customer 360 does
Identity resolution by mobile
Every inbound webhook upserts by mobile number. A walk-in who later orders online does not become a second customer with half the history.
Complete purchase history
Bills flow in from your POS and orders from your store, so you can see what someone actually buys — down to the product — not just how much they spend.
Spreadsheet import that survives reality
Bring in your existing customer list from Excel or CSV, with column mapping and duplicate handling by mobile number.
Opt-out register
A dedicated view of everyone who has unsubscribed, by channel and by reason, with the timestamp and source. This is your compliance evidence.
Segments that update themselves
Customers who have not visited in 90 days. Customers above ₹50,000 lifetime. Gold tier in Coimbatore. Build the filter once and campaigns always target the current members.
Exports for anything else
Any filtered view exports to spreadsheet, so your accountant, your agency or your analyst is never blocked waiting on you.
Setting it up
How it works
- 1
Bring in what you have
Import your existing customer list and let aiever de-duplicate on mobile number.
- 2
Connect your sources
POS bills, ecommerce orders and social interactions all upsert into the same identity.
- 3
Open any customer
Bills, points, tier, messages sent, replies received and opt-out status on a single page.
- 4
Act on it
Turn any segment into a campaign, or hand the counter a customer they can greet by name.
Customer 360 — questions we get
What if a customer has no mobile number?
They can still be stored and messaged by email, but identity resolution across platforms depends on the mobile number, so capturing it at the counter is worth the extra three seconds.
Can I import from my old CRM?
Yes, through spreadsheet import with column mapping. Existing customers are matched and updated rather than duplicated.
Works well with
All features →Loyalty Program
Points, tiers, rewards and redemption — wired straight into your billing counter through the loyalty API.
ExploreVouchers & Offers
Issue promo and loyalty vouchers with real rules, then let your POS validate them at the counter in one call.
ExploreWhatsApp Marketing
Bulk campaigns, a shared team inbox, approved templates and delivery reports — on the official WhatsApp Business API.
ExploreSee it running on your own data
A 30-minute call. We connect a sample of your billing data, run one campaign and show you the report. No slide deck.
Or call +91 97904 03333 — Monday to Saturday, 9:00 to 18:30 IST